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SERVICE.

Located in Yongkang, Zhejiang, the capital city of hardware, Zhejiang Tongcang Industry and Trade C0., Ltd dedicated itself in developing all kinds of sports and fitness equipment.

FAQ

Can the product be customized？

Benefit from many years of OEM and designing experiences, our development center has constant energy to develop new product, explore new technology for marketplace and customer requests. Customers from Asia, USA & EU could come to us to start a special designing order with no need to go aboard.

What products does the company mainly produce?

Our dumbbell, pull up rack,treadmill spin bike and other gym products and sports gears is highly popular in global market.

What is the qualification of the company?

IsO9001 quality management system standard certification

Zero gravity function failure

Reason: It may be due to improper operation or safety system malfunction. Solution: Cut off the power and wait for one minute before restarting.

Inconsistent height of massage wheels

Reason: The interactive tapping massage method of high-end massage chairs may cause inconsistent height of massage wheels.Solution: This is not a malfunction, but one of the functions of the massage chair.

Noise issues

Reason: Low cost massage chairs may have used poor quality bearings and carbon brushes, which can cause noise due to wear and tear after prolonged use.Solution: Replace with high-quality imported bearings and carbon brushes.

Unstable operation of leg airbags

Reason: The gas pipeline is not unobstructed, which may be bent or detached, affecting the flow of air. Solution: Dredge the catheter or replace the irreparable catheter.

The massage wheel stops working midway

Reason: The protective stop may have been caused by improper external forces. Solution: Cut off the power, wait for about one minute before restarting

Massage chair indicator light not on or no response

Reason: It may be due to the massage chair shifting, causing the power cord plug to come off.Solution: Plug in the power again to start the massage chair

The massage wheel cannot reach specific areas

Reason: Correct sitting posture is required in conjunction with the design of the massage chair. Solution: Ensure that all parts of the body are properly placed.